Collection of Your Personal Information:
Your personal information is collected to enhance your use of our Products and to enable us to provide the services on the our Products. In operating these Products we may collect:Things that you and others do and provide.
Information and content you provide. We collect the content, communications and other information you provide when you use our Products, including when you sign up for an account, create or share content, and message or communicate with others. This can include information in or about the content that you provide (e.g., metadata), such as the location of a photo or the date a file was created. Our systems automatically process content and communications that you and others provide to analyse context and what’s in them for the purposes described below
Information that we obtain from these devices includes:
How do we use this information?
We use the information that we have (subject to the choices you make) as described below, and to provide and support the AbleFinder Products and related services described in the AbleFinder Terms. Here’s how:
Provide, personalise and improve our Products.
Promote safety, integrity and security.
Communicate with you.
How is this information shared?
Your information is shared with others in the following ways:
People that you communicate with.When you communicate using our Products, you choose the people with which you communicate with. For example, when you connect and chat on AbleFinder, you can choose the length, frequency, and nature of your conversation.
Public information.Can be seen by anyone on our Products with a registered account, this includes information in your public profile on AbleFinder. You and we can provide access to or send public information to anyone on our Products with a registered account, in search results or through tools and APIs.
Content that others share or reshare about you.You should consider who you choose to communicate what with, because people who can see your activity on our Products can choose to share it with others on and off our Products, including people and businesses outside the audience that you shared with. For example, when you send a message to a specific person, they can screenshot and re-share that content to others across or off our Products.
If you are uncomfortable with what others have shared about you on our Products, you can learn how to report the content.
Information about your activity status or presence on our Products.People in your networks can see signals telling them whether you are active on our Products, or when you last used our Products.
Apps, websites and third-party integrations using our Products.Devices and operating systems providing native versions of AbleFinder (i.e., where we have not developed our own first-party apps) will have access to all information that you choose to share with them so that we can provide our core functionality to you.
Sharing with third-party partners.We work with third-party partners who help us provide and improve our Products or who use AbleFinder tools to provide and improve their products and services. We impose strict restrictions on how our partners can use and disclose the data we provide. Here are the types of third parties that we share information with:
Partners who use our analytics services.We provide aggregated statistics and insights that help businesses understand how people are engaging with their products and services. For example, an Early Intervention Centre looking to understand the support needs of their clients and local community. We don’t share information that personally identifies you (information such as your name or email address that by itself can be used to contact you or identifies who you are) unless you give us permission.
Measurement partners.We share information about you with companies that aggregate it to provide analytics and measurement reports to our partners.
Vendors and service providers.We provide information and content to vendors and service providers who support our business, such as providing technical infrastructure services, analysing how our Products are used, providing customer service, facilitating payments or conducting surveys.
Researchers and academics.We also provide information and content to research partners and academics to conduct research that advances scholarship and innovation that supports our business or mission and enhances discovery and innovation on topics of general social welfare, technological advancement, public interest, health and well-being.
Law enforcement or legal requests.We share information with law enforcement or in response to legal requests in the circumstances outlined below.
How do the AbleFinder Messenger Chatbot and App work together?
AbleFinder’s Messenger Chatbot and App share infrastructure, systems and technology to provide an innovative, relevant, consistent, and safe experience. We also process information about you across AbleFinder Products for these purposes, as permitted by applicable law and in accordance with their Terms and Policies. For example, we process information from the Messenger Chatbot about accounts engaged in misconduct so we can take appropriate action against those accounts on the App. We also work to understand how people use and interact with AbleFinder Products, such as understanding the number of unique users on different AbleFinder Products.
How can I manage or delete information about me?
We provide you with the ability to access, rectify and delete your data. Learn more about your Ablefinder settings.
We store data until it is no longer necessary to provide our services and Products or until your account is deleted - whichever comes first. This is a case-by-case determination that depends on things such as the nature of the data, why it is collected and processed, and relevant legal or operational retention needs.
When you delete your account, we delete things that you have posted, such as your conversations and photos, and you won’t be able to recover this information later. If you don’t want to delete your account but want to temporarily stop using the Products, you can deactivate your account instead.
How do we respond to legal requests or prevent harm?
We access, preserve and share your information with regulators, law enforcement or others:
Information that we receive about you (including financial transaction data related to purchases made with AbleFinder Products) can be accessed and preserved for an extended period when it is the subject of a legal request or obligation, governmental investigation or investigations of possible violations of our Terms or Policies, or otherwise to prevent harm. We also retain information from accounts disabled for term violations for at least a year to prevent abuse or other term violations.
How do we operate and transfer data as part of our global services?
We share information globally, both internally within AbleFinder Products, and externally with our partners and with those you connect and share with around the world in accordance with this policy. Your information may, for example, be transferred our transmitted to, or stored and processed in Europe or other countries outside of where you live for the purposes as described in this Policy. These data transfers are necessary to provide the services set forth in the AbleFinder Terms and to globally operate and provide our Products to you. We utilise standard contract clauses, rely on the European Commission’s adequacy decisions about certain countries, as applicable, and obtain your consent for these data transfers to Europe and other countries.
How will we notify you of changes to this Policy?
We’ll notify you before we make changes to this Policy and give you the opportunity to review the revised Policy before you choose to continue using our products.
How will we notify you of changes to this Policy?
If you have questions about this Policy, you can contact us at firstname.lastname@example.org