Barb: The NDIS Navigator in your pocket

Because you were never meant to do this alone.
Unlock Barb
Registered
NDIS Provider
Fully fundable by the NDIS
As seen on:

Your answer to navigating the NDIS.

Advocate
confidently.

Take control of your NDIS journey

Maximise your NDIS budget

What families are saying about Barb.

Amanda

Barb is a game-changer. Navigating the NDIS feels less overwhelming and more manageable.

Ash

Using Barb has simplified the NDIS for us. Now I spend less time worrying and more time with my family.

Kristy

Thanks to Barb, I feel empowered in my child's NDIS journey. It's like having an expert in my pocket.

Who is Barb?

Meet Barb: Kindship’s NDIS Navigator in your pocket. She's more than an AI tool. Barb is your personal mentor, offering clear, practical NDIS advice. She simplifies your journey, providing the support and clarity you need to manage your child's care confidently.

Sandy Golder

Coach

Tara Thompson

Coach


Steph Wicks

Coach


Liz O'Connell

Coach

Sandy Golder

Coach

Tara Thompson

Coach


Steph Wicks

Coach


Liz O'Connell

Coach

Premium Support

Our support team (AKA "coaches") are parents with a deep understanding of the NDIS. We'll help you make the most of your plan!

Fast Payments

We're all about effortlessly fast plan management because we know you've got more important things to do.

Free Resources

Become the best advocate you can be! We've crowdsourced the very best advice and support tools from families who've mastered the NDIS.
Unlock Barb
Fully fundable by the NDIS

Personalisation.

Barb's magic lies in personalised solutions designed specifically for your family's needs.

Budget breakdown.

We'll help you make every NDIS dollar count by analysing your budget and suggesting ways to optimise your spending based on your NDIS goals and family preferences.

Understand your plan.

Get a simplified visual breakdown of your child's NDIS plan. See how much you have to spend, under which budgets, and exactly what products, services, and therapies you can spend it on.

Be the best advocate you can be.

We’ll guide you through your rights, collecting evidence, and leading your child’s support team.

The Barb-factor.

Imagine an ultimate NDIS guide that is personalised to your child's unique profile today and as they grow. That's Barb. She is available 24/7 to offer advice, activity ideas, resources, reporting tools, the works!
Unlock Barb
Fully fundable by the NDIS

You were never meant to do this alone!

Choose Kindship as your NDIS Plan Manager, and we’ll walk with you every step of the way.

Sandy Golder

Coach

Tara Thompson

Coach


Steph Wicks

Coach


Liz O'Connell

Coach

Premium Support

Our support team (AKA "coaches") are parents with a deep understanding of the NDIS. We'll help you make the most of your plan!

Fast Payments

We're all about effortlessly fast plan management because we know you've got more important things to do.

Free Resources

Become the best advocate you can be! We've crowdsourced the very best advice and support tools from families who've mastered the NDIS.
Sign me up! (It's free)
Kindship Premium fees are fully
funded by NDIS life choices.

Upgrade to Premium

Self Managed

Funded by NDIS CB Daily Living
$399 Annually
What’s included?
We've created and will keep adding to a bucket of resources designed to help you make the most of the NDIS.
A comprehensive profile of your child with a secure link for sharing.
Access to a library of advocacy templates and planning checklists.
Monthly member webinars.
Personalised goal-driven recommendations by Barb.
I’m self-managed now, but I want to switch to plan management.
Subscribe
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Plan Managed

Funded by NDIS CB Life Choices
$104 Monthly
What’s included?
Choose Kindship as your NDIS Plan Manager, and we’ll walk with you every step of the way!
A comprehensive profile of your child with a secure link for sharing.
Access to a library of advocacy templates and planning checklists.
Monthly member webinars.
Personalised goal-driven recommendations by Barb.
Receive and pay your NDIS invoices.
Communicate with providers and the NDIA on your behalf.
Keep your spending on track.
Switch to Kindship

Barb’s got your back, and so do we!

Barb is exclusively available to Kindship Plan Management members. She’s our commitment to helping you make the best of the NDIS. We’ll also:
Receive and pay your invoices
Communicate with providers and the NDIA on your behalf
Keep your spending on track
24/7 member support
At Kindship, the safety of your data is #1. We work hard to ensure that all of your precious information is held securely and can be viewed by you and only you.

View Our Privacy Policy
Unlock Barb
Fully fundable by the NDIS

Your Privacy, Our Priority

Zero Data Retention - At Kindship, we understand the importance of your privacy. That's why we have a strict Zero Data Retention policy for your conversations with Barb. What does this mean for you?
Absolute Privacy: Your conversations with Barb remain strictly confidential. We prioritise your privacy by not storing any of your interactions with Barb. All data is stored locally on your mobile device, ensuring that you have complete privacy throughout your NDIS journey.

You're in Control: With Barb conversations stored on your device, you maintain full control over your information. You can delete your data at any time, ensuring that your privacy is always respected, no questions asked.

Trust and Transparency: We believe in building a relationship based on trust. Our Zero Data Retention policy is part of our commitment to ensuring your family’s journey with Barb remains confidential and secure.
Learn more about our privacy policy
Upgrade to Premium
Self-management package
$399 • Annually
Yep, you’re eligible. Kindship Premium is 100% claimable under NDIS CB Daily Living.
What’s included?
Choose Kindship as your NDIS Plan Manager, and we’ll walk with you every step of the way!
A comprehensive profile of your child with a secure link for sharing.
Monthly member webinars.
Access to a library of advocacy templates and planning checklists.
Personalised goal-driven recommendations by Barb.

Okay, what's next?

01
Sign Up.
Hit "Unlock Barb" and we'll need just a few details from you. Then, we'll guide you on how to access Barb using your NDIS funds.
02
Submit Your Plan.
We'll provide clear instructions for you to send over your child's NDIS plan. This step is vital for us to activate your account and tailor Barb to fit your journey perfectly.
03
Welcome Aboard!
Once everything's set, we unlock Barb for you, full of NDIS wisdom. Just download the Kindship app, free on iOS and Android, and dive into a personalised experience with Barb.
At Kindship, the safety of your data is #1. We work hard to ensure that all of your precious information is held securely and can be viewed by you and only you.

View Our Privacy Policy
Unlock Barb
Fully fundable by the NDIS

FAQs

We take our role and your trust very seriously. Here's the answers to our community’s most commonly asked questions.
Do I need to register for Kindship Plan Management to unlock Barb?

For now, Barb is exclusively available to Kindship Plan Management members. Our goal is to offer her assistance to all families navigating childhood disability eventually. As your Plan Manager, we use our insights to personalise Barb's guidance, ensuring it aligns perfectly with your child's individual goals, support needs, and NDIS budget. Our commitment lies in providing practical tools like Barb to support and enhance your journey through the NDIS.

How is Kindship different to other NDIS Plan Managers?

Great question! Firstly, we’ve built Barb, and she knows more about disability and the NDIS than every other plan management company combined. And secondly, all of our staff are parents and people with disability experience. When we say “we get it, " we really do. You can be confident that our advice and support come from a deep knowledge of the NDIS and the highs and hard of a disability journey.

Do I have to pay for plan management?

Nope. If you have an NDIS plan, you are eligible for plan management funding. If it’s not already included in your plan, we can help you apply for it.

Can I change Plan Managers?

You sure can. To switch providers, you just need to send a short email request and wait out the notice period (usually about 30 days). During this time, your current plan manager will continue to look after your plan as usual.

If you’d like to switch to Kindship, we’ll give you a handy auto-generated email template to send to your current service provider after you sign up.

What happens after I sign up with Kindship?

We’ll schedule a call with one of our friendly member support team members, who will chat with you about plan management and what “making the best of the NDIS” looks like for you and your family.

Is Kindship Plan Management Nationwide?

We’re registered to provide plan management services to NDIS participants of all ages across Australia.

Is there someone to call when I have questions or queries regarding my child’s plan?

We understand and expect your NDIS journey to come with questions. We also appreciate those questions tend to pop up outside of office hours. That’s why we’ve taken a proactive approach to member support.

Barb is available 24/7 on the Kindship app. Her knowledge of the NDIS is vast, and we’ve yet to meet a general NDIS question she couldn’t answer. For those questions that require a deeper dive into your particular situation, you can contact us via email or call us on our 1300 number during office hours.

What is your staff's experience with plan management?

There’s so much to say in response to this question. Firstly, and we feel, importantly, all of our staff are parents raising children with disabilities, so, as far as “experience” goes, we’ve got some serious skin in the game.

Secondly and just as importantly, we’ve partnered with one of the largest NDIS-approved software companies, Credability Systems, to license their Planability tool to manage our invoice processing, and chartered accountants oversee all of our (and their) work. If you’re curious about Planability, you can read more about this system here https://credsys.com.au/planability/

How are you keeping my data safe?

We take your privacy and data security seriously. Like, seriously, seriously.

Here’s how:

* Limited access: We are a small team and operate on a ‘need-to-know’ basis. Your data is only seen by staff members responsible for delivering your Kindship experience.

* Two-step identification: That’s a fancy way of saying that we strictly control and track who has access to our internal systems.

* De-identification: Before we use external systems to analyse your data, we remove or classify any information that could be linked to you and your family.Still curious? You can read our full Privacy Policy and Terms and Conditions on kindship.com.au/policies